You’ve seen them.
Running from place to place. Conducting drive-bys at every cube, leaving unclear action items in their wake – and frustrating employees everywhere.
These are the Whac-A-Moles. And they are hurting your business.
In case you’ve never been to a midway, Whac-A-Mole is an entertaining game in which the player (you) get to use a giant soft mallet to smack (whac) moles that pop out of holes at random intervals. It’s oddly satisfying.
That little moment of happiness you feel when you bonk that mole on the head in a game is the same feeling that the Whac-A-Mole Leader gets when they run around the office reacting to every little thing. I mean…I assume that it’s the same because I can’t imagine why you would want to work that way. It sounds exhausting.
Just as exhausting as it sounds to BE a Whac-A-Mole Leader, it can be even worse to be AROUND the Whac-A-Mole Leader. Any attempts at prioritizing your day goes out the window. You rejoice when the Whac-A-Mole is out of the office or in an all day meeting (though you dread the next day when they’re back with action items). It can make for a very frustrating work environment.
- Lost Efficiency: When managers rush in and demand immediate action, the employees who receive that demand have to stop what they’re doing and respond. Once they’re done, they then have to figure out where they were, which costs time and brain power.
- Lost Vision: A manager who reacts may think they have a vision, but really they are just reacting to things that happen. By reacting to everything happening rather than having a plan, Whac-A-Mole Leaders abdicate their strategic vision to the will of others.
- Lost Credibility: Think about it. If you’re a Whac-A-Mole Leader, your team has no time to do their normal work and are forced to rush through the “emergencies,” and you don’t have your own vision – how much credibility do you think you’d have? Your team will think you have no real leadership of your own, and your peers will take advantage of you because they know you will whac any mole they throw at you.
There is hope for you yet
It is possible to break the Whac-A-Mole cycle, but you have to commit to it.
FIrst, admit you have a problem. Seriously. If you think you DON’T have a problem or have been told you do by a couple of people and don’t believe it, ask to have a 360 feedback survey conducted. That should give you enough perspective to realize how pervasive the issue is.
Next, wean yourself from the need to react to everything. Stop reacting and start thinking – about your vision, about your team’s priorities, about the true needs of the business.
Because if you continue to react to everything, the last thing you’ll react to is the fact you got fired.