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My first #HRTechConf

You guys, I FINALLY GET TO GO!!!!!

Here’s the deal – in the past, I’ve either worked for companies that were way too big to justify sending an L&OD person to HR Tech or they were way too small to justify sending a non-HRIS person to. Or else I was speaking at a conference that just always happened to be the same week (I’m looking at you, WISHRM).

But this year, the stars aligned I get to go to the conference. And even better, I get to work with the blogger group. In return for my conference pass, I am asked to attend the sessions as an end-user, sharing what I see and my experiences as an HR practitioner in the wild. It’s like HR Tech Nerd Christmas.

I’m super stoked.

(And super dated. Who says stoked anymore?)

Looking through the agenda, I can honestly say I am overwhelmed by the amazing options available. I’ll definitely be starting my conference on Tuesday with the Women in HR Technology track.  From there, I’m trying to decide between bouncing around a number of different tracks, or just planting myself in every single AI session led by John Sumser, who is doing some amazing research and analysis in this area.

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I was looking for a something that looked like HR Tech Nerd Christmas. I found this instead. 

As an HR leader about to embark on the quest of implementing a new HCM, I’m really going to learn more about the experience that others have had as they go down this path – what did they learn? what did they wish they had known before they got started? what are the questions I should be asking the vendors along the way? who in the business was their biggest ally? I think that sometimes the HR experience in HR tech gets left out, so my goal is to share my perspective and the perspectives of other HR practitioners who are on various places on the tech savvy spectrum.

I’ll be live tweeting sessions, so follow me on Twitter at @mfaulkner43 and follow the #HRTechConf hashtag all week, September 11-14. If you’re on the fence about going, there’s help available. And use the promo code SURVIVE18 for $300 off your registration (who doesn’t love a sale?).

It’s not every day you get an opportunity to attend a conference that speaks to a multitude of your interests. I can’t wait to learn from the sessions and the speakers. And I can’t wait to share what I learned with anyone who wants to read about it.

I’ll keep you posted!

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Posted by on August 20, 2018 in Conference Posts, Uncategorized

 

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#SHRM18: Style or substance?

As #SHRM18 winds down and 20,000 +/- HR professionals get ready to head home, it’s time to reflect a bit on what we saw, heard and learned during the conference.

My fellow SHRM Bloggers have been sharing amazing content throughout the conference, and I encourage you to read what they’re writing. Many of them are breaking down the sessions and highlight key takeaways, and you should definitely go read what they’re writing.

Thinking about what I’ve seen this week, my challenge to you as you go home is to think about style vs substance. No doubt you saw a number of speakers who entertained, energized and basically showed you a good time. That’s great! It’s always fun to see that kind of speaker.

Now…what did you learn from them? When you go back to your workplace and your coworkers ask you what you like about the conference, what will you tell them? Will it be about the fun you had? Will it be about what you learned? Will it be both?you-cant-have-style-if-you-dont-have-substance-quote-1

My hope is it’s a mix of both. Don’t confuse “fun” with “learning.” Don’t confuse entertainment with takeaways. Again – there is nothing wrong with fun and entertainment. Both of those things can help drive home the content and ensure you remember what the speakers wanted you to remember. But what will you apply? Can you recreate the feeling of the session you were in back home? Can you share the content of the session you were in with your team?

As leaders, we all struggle with the balance of style or substance. We see leaders who are charismatic and high energy gain popularity…and ultimately burn their teams to the ground because they have no freaking idea what they’re doing. We see leaders who are incredibly smart and capable fail to get ahead or gain buy-in because they lack the “spark” that people seem to respond to.

I don’t think it needs to be an either/or – it should be a continuum, a balance of style AND substance, capturing hearts and minds and spurring people to action. As you respond to the speakers, so might you respond to leaders.

So remember this lesson as you return home with dreams of changing your environment. Think about your leadership team and how they interact with your employees. Think about how YOU interact with employees. Are you simply “entertaining” them? Or are you helping them learn, grow and change?

Thank you, #SHRM18! You made us think. You helped us connect. You challenged us to change.

See you next year!

 
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Posted by on June 20, 2018 in Conference Posts, Uncategorized

 

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#SHRM18: Back to roots

This week, I am attending the SHRM National Conference in Chicago, where I am both speaking AND covering the event as part of the SHRM Blogging Group. Follow us on Twitter with #SHRM18 and #SHRM18Bloggers.

On the walkway between my hotel and the convention center (I refuse to call it a “pedway”) there are a series of posters highlighting different neighborhoods in Chicago – Lincoln Park, Hyde Park, the Loop, etc. It’s a nice nod to the location and the posters are colorful and eye-catching.
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The first poster I really noticed was one highlighting the Ukrainian Village (it’s the picture on this blog post). See, my mom grew up in Chicago, specifically in the Ukrainian Village. My great-grandfather came to America from a small village in western Ukraine and settled his family in the Ukrainian Village in Chicago. My mom and her sister (my aunt) grew up bilingual – speaking Ukrainian and keeping the traditions alive. When I was very young, we even vacationed at Soyuzivka, where my brother and I were exposed to the culture of my great-grandfather’s homeland.

I took a quick picture of the poster and texted it to my mom, not really thinking anything of it other than I thought it was cool they highlighted the area where she grew up. She immediately responded with, “That’s a picture of St. Nicholas Cathedral, my old parish where I was baptized, made my first communion, and where my mom and dad were married.” She was so excited.

There’s a lesson in this (other than the fact that my mom clearly grew up Catholic). Where we come from shapes who we are – for good or for ill. It stays with us throughout our whole lives. We pass it down to those around us.

Why do I bring this up in the context of a conference? Because it’s easy for long-time HR professionals to become jaded about their profession. We get caught up in the day-to-day of our current roles and get very tunnel-visioned. We come to events like #SHRM18 to renew our certifications and just “get through it.” We see newly-minted HR pros and act put upon when they exhibit their enthusiasm for the conference and the profession.

Think about where you “grew up” in HR. Was it a positive experience or a negative experience? Does it still impact the way you approach the practice of HR? Were you taught to be a rule kitten, or encouraged to be flexible? All of these things impact our careers.

Veteran HR Pros – we are creating the memories that these new HR pros will take with them throughout their careers. WE ARE THEIR ROOTS. Whether it’s here at SHRM or back in our workplaces, we guide and shape HR of the future by helping them grow strong roots now.

So as you encounter eager young minds in HR at this conference or in your career, remember the importance of our roots. Help build an experience that will shape the future with hope and purpose, not anger and resentment.

 
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Posted by on June 18, 2018 in Conference Posts, Uncategorized

 

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#SHRM18: It begins

This week, I will be attending the SHRM National Conference in Chicago, where I am both speaking AND covering the event as part of the SHRM Blogging Group. Follow us on Twitter with #SHRM18 and #SHRM18Bloggers.

Good morning from DAY ONE of the SHRM National Conference. Really, it’s kind of day 1.25 because there were some pre-conference workshops yesterday, and the SHRM Store was open, and people were wandering about aimlessly, trying to find their way around the vastness of McCormick Place.

Some people are flying in this morning, opting to get in right before the first General Session at 2:30pm. Some people have been over at McCormick since early this morning, attending pre-conference workshops. Some people opted to sleep in…and that’s okay, too.

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There’s lots going on through Wednesday this week and it’s easy to get lost in the whirlwind of sessions, SHRM Store, Expo Floor, and everything else available in the great city of Chicago. My advice to you today is to take the time to get your bearings – figure out where things are, what kind of shoes you should wear (and bring to change into), and whether or not you need a sweater in some of the session rooms.

Even more importantly, take time to reconnect with people you haven’t seen since the last conference, or you’ve only met online. There’s time enough for learning during the sessions, and you’ll regret not seeing someone when you have the chance.

As a member of the Blog Squad (#SHRM18Bloggers), I’ll be tweeting A LOT (@mfaulkner43) and posting about what I see and hear throughout the conference. There’s a big group of us this year, but we all take time to say hi and reconnect when we’re gathered together. (That cool pic I posted is actually a gift from two of our international bloggers – Anish and Kavi. Thanks, guys!!!!!) We each bring our unique perspectives, so be sure to read all the posts shared on the SHRM Blog Page.

And finally, Happy Father’s Day to all of you out there who are dads – whether it be by blood or by action. I’m happy that some of my friends who ARE dads are able to spend some time with their kiddos this morning, and I’m even HAPPIER that next year, SHRM will avoid Father’s Day all together.

So have a great first day, #SHRM18!

 
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Posted by on June 17, 2018 in Conference Posts, Uncategorized

 

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Some thoughts before #SHRM18

The big one – SHRM National – is coming up next week in Chicago. Over 15,000 HR professionals from across the world will be there to learn, talk, listen, and eat (hey, it’s Chicago).

There have been a number of fabulous blog posts written about the upcoming conference – you can find them here.  The posts highlight speakers, vendors, tips on navigating the conference, and great sights to see in Chicago.

Since those posts already exist and are really good, I thought I’d share some random thoughts as I prepare to attend – both as a speaker and a member of the SHRM Blogger Team.bros_0

  • The keynotes this year are all over the map in terms of political and social outlook. Mark Fogel wrote this terrific piece over on Fistful of Talent about the spectrum of speakers. My challenge to attendees is to listen critically and not be afraid to ask tough questions of leaders – if not at SHRM, then back in our workplaces.
  • There are people I only see once a year at national SHRM, yet I keep in touch with them all year long. With all the dangers and demons social media brings with it, I will always appreciate its ability to help me maintain long-distance connections.
  • Speaking of social media – GET ON TWITTER. It’s an imperfect tool, but it’s great for conferences. And start tweeting. Participate. We all start somewhere!
  • Attendees range from bright-eyed first-timers to jaded veterans. It’s important that we who have attended a lot of conferences remember that not everyone has “heard it before.” First-timers – ask questions. Engage with those around you. Veterans – be patient and remember you were once bright-eyed and bushy-tailed, too.
  • Speakers work hard to get share their content with you. It’s more than just having the idea and sharing the content. It’s about bringing things we think will be meaningful to the audience. It’s about making it interesting AND informative. So when it comes time to share feedback – share MEANINGFUL feedback. A speaker may get 1000 positive comments, but it’s the one dismissive or mean one that sticks with them. Maybe you could have looked up the reports online, but the speaker actually DID do the research, put together a slide deck, practiced it, and put themselves out there for the sake of our profession.
  • I’m going to seek out topics and speakers I don’t necessarily know. I think it’s good to expand horizons and learn about new areas of HR. I’m also going to be okay with skipping a session or two to recharge. This is your experience – own it.
  • I did this in Chicago last time I was there.
  • Portillo’s. That is all.

So there you have it – a stream-of-consciousness sharing of thoughts about #SHRM18. Follow the hashtag on Twitter. Tweet some content yourself! There’s a #NotatSHRM18 group out there, too. And the SHRM Blogger Team will be posting content throughout the conference! (I’ve been known to live tweet like crazy.) Plenty of opportunities to be a part of the event. You’re only as disconnected as you choose to be.

I’ll see you in Chicago!

 
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Posted by on June 11, 2018 in Conference Posts

 

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#SHRM18 Speaker Bobby Zaepfel: Dragging records into the 21st century

When you think about record-keeping in HR, what does it typically bring to mind?

If you’re like a lot of long-time practitioners, it probably means a dark, dusty room filled with file cabinets or shelving, file folders filled to bursting with documents that track the course of an employee’s employment and benefits. It may be orderly, it may be messy, but it’s probably on paper.

Bobby Zaepfel wants you to start thinking different about record keeping.

I had an opportunity to talk to Bobby as he prepares for his 2018 SHRM National Conference session Once Upon a Time There Was a Mountain of Paper, on Tuesday, June 19 at 7:00 AM. Don’t let the early time scare you off – it promises to be a great session! Bobby is the University Records Officer in charge of the records program all of James Madison University.  With a focus on process improvement, strategic goals, and vision, Bobby works closely with HR staff and campus leadership to facilitate and collaborate all areas of the records program at the university.

And Bobby is an electronics record-keeping evangelist.

As a member of the #SHRM18 Blog Squad, I get to interview speakers and help spread the word about their session, and I personally selected Bobby’s session on record-keeping because it seemed like a topic that, on the surface, doesn’t sound sexy, but is hitting HR departments hard as organizations look to modernize and cut down on their facilities footprints.bobby-zaepfel

Bobby explains, “This is a hot button topic – it tends to be deprioritized until it CAN’T be deprioritized anymore.  A lot of organizations find themselves in a ‘gotta move NOW’ situation and don’t make plans for the future.” The trick, Bobby continues, is to be strategic about how you will move forward with electronic record-keeping. Buying a system isn’t enough. Like all HR tech, you need to have a plan first.

When I asked Bobby what advice he would give to an HR department about to embark on the path to electronics record-keeping, he said, “Approach it with a heavy emphasis on workflows. A lot of the (record-keeping) systems out there are very specific about what they can and can’t do. Draw a concept map out before you dive into the pond – what are the workflows? Who needs access? Etc.”

When mapping out the requirements for a record-keeping system, it’s this last point that some HR departments forget. Bobby gave me an overview of a records-conversion project James Madison University is about to embark on (moving from an “online file cabinet” to an record-keeping system), and when they started reviewing who needed access, it was clear that the needs went far beyond HR’s records. Student records, transcripts, applications, accounting – all needed to be accessed across the university. This requirement – and the careful planning that preceded it – led them to a solution that was tailor made for higher education.

I enjoyed my conversation with Bobby Zaepfel. He’s funny, engaging, and tells a great story. His first career was in broadcasting, and you can hear the roots of that past in the way he approaches his content. His first experience with the SHRM National Conference was last year in New Orleans – guess whose session was during the tornado warning? Thankfully, it all worked out!

When I shared I live in Colorado, Bobby was quick to proclaim his love for Red Rocks Amphitheater (as well he should) and shared that he was a bit of a Dead Head before settling down. He’s the proud father of three boys – twin 6-yr-olds and a 4-yr-old.

As our conversation wrapped up, I asked Bobby if there was anything else he wanted me to share with the readers. “SHRM is a wealth of resources – if you go on their site, you can find information on pretty much any topic,” he said. “This is so incredibly helpful for smaller HR departments, folks new to the industry, and true generalists who have to handle everything on their own.”

Well said, Bobby.

 

Join Bobby Zaepfel for his session at 2018 SHRM National Conference: Once Upon a Time There Was a Mountain of Paper, Tuesday, June 19, 7:00 AM

 

 
 

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Courage and being human: Dispatches from #WorkHuman

Still at the WorkHuman conference, sponsored by Globoforce. Lots of cool stuff going on, so I’m writing about it whilst I’m here.


So when I woke up this morning, I had this great idea about a blog post, highlighting some of the things I saw yesterday that tied into the theme of “courage.” You had Brene Brown (who has a little ‘ over the e, but I can’t get WordPress do to it) talking about the relationship between joy and fear, between vulnerability and courage. You heard from Salma Hayek Pinault share her #metoo story and why she felt she needed to speak up after not doing so for so many years. Her personal story – of always being an immigrant, of doing more as a Latina than others had but still being ignored – was impressive and moving. She’s amazing.

And then this morning, we had the opportunity to see Adam Grant moderate a #metoo panel of giants – Tarana Burke (my new personal hero), Ronan Farrow, and Ashley Judd. It was an in-depth, meaningful discussion about the #metoo movement with people who helped make it viral (even through Tarana Burke launched it long ago). The panel discussed how the conversation needs to move from “can I hug women” to “treat all people like human beings, dammit” and was a real look at what comes next.leap-before-you-think

And throughout all of this, the concept of courage kept coming up – the courage of victims sharing their stories; the courage of allies supporting and not making it about them; the courage of employees saying “we aren’t going to tolerate this at our company”; institutional courage and individual courage.

What struck about this is that all people are capable of courage and it doesn’t always need to be on an epic scale. For every Salma Hayek or Ashley Judd article, there’s a person struggling with anxiety who manage to go into work every day and say hello to their coworkers. For every Tarana Burke taking over the world, there’s the HR professional standing up to her CHRO for non-values based behavior. For every Steve Pemberton overcoming his childhood to become an author and executive, there’s the person who sits down next to a stranger to make a connection.

I am in awe of the courage I see every single day.

One of my takeaways from this conference will be to find ways to celebrate and support displays of courage. I want to make room for the courageous – to provide a space that amplifies the messages to be amplified. Like Tarana Burke said, I want to center on the marginalized and let their stories drive the change.

I’m not sure how – but I’m going to try. We all need to.

We owe it to the courageous.

 
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Posted by on April 4, 2018 in Conference Posts, Uncategorized

 

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