In January this year, we took my mom (whom I refer to as Mumsie Poo) to Las Vegas as part of her Christmas present. (It was a really fun trip. You should all take my mom to Las Vegas.)
Mumsie Poo has been a firm believer that she does NOT need a smart phone, that she can get along with a flip phone just fine, thank you very much. I clandestinely took a picture of her on the rental car shuttle as she was 9-key texting a message to my aunt.
To get the full experience, imagine the beeping turned up to high. And feel free to imagine the talking to herself as she tries to figure out why she hit the wrong key and how to delete it. (To be fair…she is pretty fast on that 9-key.)
Recently, her flip phone started acting weird and it was time to get her a new phone. Shockingly, it’s really hard to get a flip phone these days (weird, right?) and we thought it was time my mom embraced the technology of today, which she agreed to. Mostly because we wouldn’t buy her another flip phone. (Seriously. The beeping….)
So we took her to the local AT&T store and got her set up on an iPhone SE. Our sales rep, Nichelle, did a PHENOMENAL job of walking her through the process of getting her phone set up, making sure my mom typed everything in so she could learn the interface, recognizing when the keyboard was frustrating and getting a stylus for my mom (yes, we bought it) and transferring Mom’s contacts into her new phone.
This is Mumsie Poo at the store, figuring out her new phone (note the rockin’ hot pink stylus):
Since this picture was taken, my mom has gone to the Apple store to learn how to set up her wireless network on her phone and took a free class on how to use all the features. All on her own with no prompting from us. She also inadvertently called me 4 times and left 2 voicemails of people talking in the class, but that’s not the point.
The point is that this woman, who swore she would NEVER have a smart phone, has embraced it and is proactively learning how to make the most of the features.
I think too many of us think we can’t possibly try something new because it would be too hard to learn a different way. We think our HRIS system is just fine because it would be too hard to learn a new navigation system. We think our management style will do because it’s too hard to change who we interact with our employees. We think we don’t have to change the way we behave at work because “that’s just the way we are.”
I don’t care where you are in your life or your career. There’s always time to learn how to do something differently. There’s always time to embrace the advances of our civilization. There’s always time to reconsider our long held beliefs.
This week, thousands of HR professionals descend on Washington, DC for the annual SHRM conference. They will attend sessions, visit the Expo floor, and talk to their peers across the world. Some are here to learn, many are here to get recertification credits, and some are here because it’s a chance to go to DC.
Whatever the reason for being here, I implore all attendees to approach the experience with an open, curious mind.
Be like Mumsie Poo. Whether you step willingly into something new, or you’re pulled kicking and screaming into the unknown, learn to embrace it. See it as an opportunity, not a curse. If you don’t like it, that’s okay. At least you tried something new, and you just may have learned something.
And how cool is that?
[Note: My mom doesn’t know I put her in a blog post with her picture. She says she reads my blog, so if so….Hi, Mom!!!]