#SHRM18: Style or substance?

As #SHRM18 winds down and 20,000 +/- HR professionals get ready to head home, it’s time to reflect a bit on what we saw, heard and learned during the conference.

My fellow SHRM Bloggers have been sharing amazing content throughout the conference, and I encourage you to read what they’re writing. Many of them are breaking down the sessions and highlight key takeaways, and you should definitely go read what they’re writing.

Thinking about what I’ve seen this week, my challenge to you as you go home is to think about style vs substance. No doubt you saw a number of speakers who entertained, energized and basically showed you a good time. That’s great! It’s always fun to see that kind of speaker.

Now…what did you learn from them? When you go back to your workplace and your coworkers ask you what you like about the conference, what will you tell them? Will it be about the fun you had? Will it be about what you learned? Will it be both?you-cant-have-style-if-you-dont-have-substance-quote-1

My hope is it’s a mix of both. Don’t confuse “fun” with “learning.” Don’t confuse entertainment with takeaways. Again – there is nothing wrong with fun and entertainment. Both of those things can help drive home the content and ensure you remember what the speakers wanted you to remember. But what will you apply? Can you recreate the feeling of the session you were in back home? Can you share the content of the session you were in with your team?

As leaders, we all struggle with the balance of style or substance. We see leaders who are charismatic and high energy gain popularity…and ultimately burn their teams to the ground because they have no freaking idea what they’re doing. We see leaders who are incredibly smart and capable fail to get ahead or gain buy-in because they lack the “spark” that people seem to respond to.

I don’t think it needs to be an either/or – it should be a continuum, a balance of style AND substance, capturing hearts and minds and spurring people to action. As you respond to the speakers, so might you respond to leaders.

So remember this lesson as you return home with dreams of changing your environment. Think about your leadership team and how they interact with your employees. Think about how YOU interact with employees. Are you simply “entertaining” them? Or are you helping them learn, grow and change?

Thank you, #SHRM18! You made us think. You helped us connect. You challenged us to change.

See you next year!