Ninjas in our midst: in praise of undercover leaders (dispatch from #SHRM15)

Note: This week I am at the Annual National SHRM Convention in Las Vegas, NV. And in case you’re wondering if it it’s hot in Las Vegas in July, the answer is HELL YES. The heat…my god, man, THE HEAT.

Not everyone likes to go to conferences.

There are a lot of people. Vendors looks desperate. There are too many sessions that seem to look the same, and if you have to get on one more shuttle bus, you may burst into tears.

Now multiply that by about 15,000.  Because that’s how many HR professionals have descended upon Las Vegas for the annual SHRM National Convention.

They come for a variety of reasons – some come to get their recertification credits, some to see specific speakers, some to raid the Expo Hall, and yes…some come just because they want a company-sponsored trip to Vegas. (Don’t judge – you’re just mad you didn’t think of it.)

I would argue, however, that the vast majority come to reconnect with others who share their experience, skills, and intereninja2sts. They come because they want to meet the people they’ve connected with over the years. They come because they want to learn from others.

And they come because so many of these HR professionals are LEADERS.

No, they don’t have the fancy title. In fact, many of them don’t even think of themselves as leaders. They are HR folks doing the best they can to help their organizations be successful. And in the process, they prove their leadership.

These folks ask good questions in sessions. They stay behind to challenge the speaker on points made during a session. They engage with their peers on the Expo Floor or while waiting for the shuttle. They ask how the conference is going when riding the elevator down to the lobby each morning. They challenge the thinking of those around them, aren’t afraid to call something bullshit when it is exactly that, yet they don’t tear down – they help build.

This wouldn’t surprise the people who know them, because back in the office, these same HR professionals nudge and influence, support and coerce the employees and leaders working in their organizations. They keep the trains running AND challenge the status quo – all without calling attention to themselves. It’s about the outcomes, silly.

They are leadership ninjas. You don’t even realize they were there – but you feel their effects long after they’re gone. (And some of them are partial to black. No idea why.)

Are you noticing the “ninjas” in your organization? Are you willing to recognize leadership based on actions, not words? Are you able to empower based on behaviors, not title?

Don’t underestimate the power of these covert leaders…because I guarantee there are others in the organization who notice their influence and rely on their leadership capabilities.

When these HR professionals return to their organizations, eager to share what they experienced and itching to try some new things, give them some grace. Leaders DO. Leaders ACT. Leaders TRY. The worst thing you can do is look at them like they’ve grown a second head because these people want to implement something new.

So be quiet. Stand back.

You may be surprised what a ninja can do.

Get To vs. Have To: The employee’s dilemma

I’m writing this on a Sunday evening while watching playoff hockey waiting for Game of Thrones to start and trying to figure out why our dog has become endlessly fascinated by a piece of paper on an end table. In short, it’s a lovely evening and I’m happy that I get to do this.

I bring this up because as the weekend winds down, people are lamenting the fact that they “have to” go to work tomorrow. (Don’t believe me? Check your Facebook/Twitter/Instagram feeds.) And thus we are confronted by the dichotomy all employees deal with at work – what they “get to do” vs. what they “have to do.”

“Have to” is all the work employees tend to complain about – answering emails, attending recurring meetings, data entry, making phones calls, paying invoices…all the tasks that fulfill the basic functions of their job descriptions.

“Get to” is the work that employees say they want – stretch goals, new projects, visibility, variety, excitement…all the things that a new and different from the day-to-day. swivel chair

In short, “have to” is the work we get paid for, “get to” is the work that engages us.

What’s interesting is how quickly the “get to” turns into “have to” for so many employees. What was once new and exciting gets absorbed into the background as just another thing you work on in your job.

This phenomenon is known as the hedonic treadmill (or hedonic adaptation, if you must be specific) and refers to our singular ability to return to a relative level of happiness (or unhappiness) following a positive or negative event in our lives. Basically, if you’re a happy person, you’ll still be a happy person even after undergoing a setback. But if you’re a negative person, you’ll still be a negative person even if you win the lottery.

Let’s apply this to work. If you (generally) like your job, the “have to” doesn’t bring you down too much. The “get to” is a nice perk, but you don’t really need it because you’re already in a good place.  Chances are, you’re probably more engaged (or at least satisfied – NOT THE SAME THING) than the average person. If you (generally) chafe against your job, the “get to” won’t be enough to change your tune.

So if you are more of a Grumpy Cat than an Oprah (The Secret), how do you maximize the “get to” moments at work?

  • Keep your eye on the prize: Work will feel less “have to” if you find ways to help you reach your long term goals. Working an office day job but really want to be an agent? Look at your internal relationship building as honing your networking skills.
  • Take control of your “have to”: Be efficient and work your way through your “have to” list every day so it doesn’t weigh on you. Talk to your boss about restructuring your “have to” if you’re approaching burnout. One of the reasons “have to” brings us down is because we don’t have control over it. Try to get some.
  • Think of the “get to” as a reward, not a right: Remember, “get to” is development and growth. It’s not something that you should take for granted or sit back and wait for it to come to you. Be proactive and ask for the “get to”. Now it’s something you’ve earned, which can extend your happiness about the “get to.”
  • Check your attitude: Granted, people will land somewhere on the spectrum between Pippi Longstocking and Chicken Little, and it’s okay to know who you are. But if you find yourself unable to appreciate the “get to” in your life, find out why. Maybe you need more sleep, maybe you need some perspective, maybe you need therapy. Whatever it is, figure it out.

The reality is that the “have to” work will never ever go away. The trick is to find enough “get to” work to keep it interesting.

And try to have a good week, everyone!

 

 

Labor Day Reminder – (Co)Workers Matter

According to Wikipedia,

Labor Day in the United States is a holiday celebrated on the first Monday in September. It is a celebration of the American labor movement and is dedicated to the social and economic achievements of workers. It constitutes a yearly national tribute to the contributions workers have made to the strength, prosperity, and well-being of their country.

As you go about your preparations for a three-day weekend (hopefully), don’t forget to thank the people you work with and recognize the contribution they make.

dundee

Leaders, I know your employees sometimes drive you insane.

Employees, I know your leaders can make you want to poke your eyes out.

But the reality is we are all in this together.  No matter what kind of work you do, your organization, your industry, the people you work with shape your day-to-day experience.  They help determine whether or not you are in a good culture or a bad one.  They may lift you up when you’re feeling down, or help pop that ego when it gets a little too big.  They are your cheerleaders, your mentors, your sounding boards, your cranky neighbor who just wants those darn new hires to get off their lawn.

And yes…sometimes your coworkers are truly terrible.  And they contribute to an awful environment.  And they make you question whether it’s worth it.

But I wager that there is ONE person in your professional life who makes a difference.  That person deserves to hear from you.

So to everyone in my professional life – THANK YOU for your contribution to my strength, prosperity and well-being.

 

Now go eat some damn hot dogs.

 

Have a safe and fun Labor Day Weekend, everybody!