WorkHuman 2019: The journey continues

Okay, yes. That’s a super cheesy blog post title. But cut me some slack – I’ve been writing about WorkHuman for a really long time! The first post I wrote about it was in 2015, which feels really long ago. I’ve been to all of the WorkHuman conferences (here’s a quick overview of the history). I really like them. I’ve attended as a speaker, a moderator, a member of the social media team, and as a mere participant (who also still wrote and tweeted because I apparently can’t attend a conference without doing that).

So why do I keep going back to WorkHuman?

Well, for one thing – they invite me. 🙂 I really appreciate that. There are a lot of people out there who can write and tweet about a conference, and I am grateful they see a value in bringing me back each year to help the promote the event. And I also appreciate the fact that while I do receive some compensation for promoting the event, I have never once been directed about what I should say or how I should say it. They have always let the conference speak for itself and ask people to be open and honest about the experience. I can’t say enough about the team that puts on the event – they are fantastic people who love what they do, and it shows.

Every year, the conference is a different experience because the team experiments with different set ups to encourage as much human interaction as possible. It’s much different than most conferences I’ve been to. Last year in Austin was really amazing – a large space for downtime, networking conversations, indoor food trucks, gratitude trees, coffee bars. It was a fantastic set up and I can’t wait to see what they do this time!

I also go because I get to see so many people who want to learn more about how to work differently. The topics at WorkHuman aren’t focused on compliance or laws (although the conversation DOES come up). Most speakers talk about the importance of making a human connection, and the attendees really respond to the message. People are frustrated at work. The lines between work and home continue to blur. The more we acknowledge the social nature of human beings (yes, even introverts), the more we recognize the need to change how we approach our interactions. The people at WorkHuman are there to learn from the speakers’ sessions and I love talking to them throughout the conference.

And let’s talk a little bit more about those speakers. When you look at the roster of speakers that WorkHuman has gotten over the years, it’s mindboggling – Arianna Huffington, Adam Grant, Shawn Achor, Simon Sinek, Michael J Fox, Brene Brown, Salma Hayek, MICHELLE FREAKING OBAMA – just to name a few. All the keynote speakers brought unique perspectives and research and experiences to the conference, challenging the attendees to see the humanity in everyday life. And last year, WorkHuman featured a spotlight on the #metoo movement, with a memorable panel featuring Tarana Burke, Ashley Judd, and Ronan Farrow. This year promises to bring even more amazing speakers to the forefront – Viola Davis, Brene Brown (back again!), George Clooney (Amal Clooney spoke last year), and others – including me!

So I’m counting down the days until I get to join all my friends at WorkHuman – this time in Nashville, TN. I hope to see you there!

There is still time to register! Use discount code WH19INFMFA when you sign up here.

Use Your Brain #SHRM17

[This post first appeared on the SHRM Blog on June 20, 2017]

I’ve had the opportunity to go to a lot of different conferences, and I see a lot of keynote speakers who are considered experts in their fields. They are successful because enough people think enough of what they’re saying makes sense and support it. They’re also successful because they are engaging speakers who connect with their audience and make everything sound brilliant.

The thing is…you’re not required to agree 100% with what these speakers are saying. Some of them cite research. Some of them share what they’ve done that worked. Some of them just share what they think SHOULD work. Are all valid ways to share an idea.  All can either be right or wrong.

Whether it’s Laszlo Bock’s suggestion that hiring managers not have the final say of a hire, or Patrick Lencioni’s suggestion that if you REALLY want to know if a person is a good hire you should take them shopping, it’s up to you as to whether or not that suggestion makes a lick of sense.

I go into every session with the attitude that I am going to learn something, because nothing bothers me more than a conference attendee who claims they didn’t learn anything. I may not agree with the speaker, but I bet I learned something about WHY I didn’t agree with them. That speaker’s point of view triggered an internal reflection – “Does that make sense? No, that doesn’t make sense. Why doesn’t it make sense?” By questioning another’s point of view, I’m forced to critically consider my point of view.

Notice the words I’m using – “reflection,” “critically consider.” I’m doing this on purpose because there’s a difference between thoughtful disagreement and a kneejerk reaction against something new.

So as you finish up your conference sessions, or plan future conference attendance, I ask that you use your brain. Listen to what the speakers are saying – not necessarily how they are saying. Then decide whether or not you agree with it. Only then will you be ready to apply what you were exposed to at #SHRM17.

Always Be Curious (with apologies to Glengarry Glen Ross)

As you probably know, I have a day job. Yes, I actually work in human resources. For a real company and everything!

But I’m also fortunate enough to have the opportunity to speak at a handful of conferences and other events throughout the year. I enjoy doing this – it’s a great chance for me to visit other states and talk to fellow HR professionals about the struggles they’re facing and to share my experiences in the hopes we all walk away with a fresh perspective and some new ideas to try.

Well, that’s the idea, anyway.

The reality is that not everyone attends a conference with the intent to learn. Some are there just for the recertification credits. Some are there to hang out with their HR friends and hit the expo floor. Some are there to finally get a few days away from the kids so they can watch some RHONJ in peace, dammit! It’s not necessarily what the conference planners intended, but honestly, they’re pretty happy if people pay, show up, give the keynotes some attention, and fill out the feedback forms.

Speakers have a love/hate relationship with feedback forms. We do want to hear from our audience – we want to get better, we want to know what was meaningful to you, we want to hear that we’ve changed your life because you finally understand the new overtime regulations. (Okay, that last one was a bit tongue in cheek.) But seriously…we want some sort of validation that the time we spent building the presentation, practicing, traveling to the conference, and delivering the content was useful for someone. And most comments are very kind. You get the random comment about room temperature (sorry, we can’t control that) or the fact that someone doesn’t like the color of your dress (which is why I usually wear pants), but for the most part, it’s good feedback.

For the most part.

Inevitably, no matter what presentation I deliver or at what conference, there is at least ONE person who writes the comment: “I didn’t learn anything new.”

Really? Not a single thing? At all?

Listen, as a speaker, I’m usually a tough audience. Speakers end up seeing a lot of different sessions with different types of presenters, so you can get a little jaded. I admit it. But I walk into every session with the intent of taking away at least ONE thing I’ve learned from that person. Hell, if nothing else, I learned their name and what they do for a living.

But not this person. This person just says, “I didn’t learn anything new.”

This depresses me. Not because I worked hard to do research to include a lot of value-added data (which I always do), or because I shared my experiences in other orgs in hopes it helps (which I also do). It depresses me because a comment like that indicates that this person is not curious. They walk into every situation assuming they know everything and that there is nothing that anyone could possibly teach them.

Who wants to live life like that?

BE CURIOUS. Be open to new ideas and new experiences. Be open to new data. Be open to the fact that your carefully crafted world view might not be 100% accurate.

I’m not asking you to agree with everything you hear. In fact, I want you to question it, challenge it. That shows me you are thinking about it and are curious about how it ties into what you’re currently doing. It shows me you’ve internalized the idea and are considering it and may decide to reject it. At least you cared enough to hate it instead of dismissing it as “nothing new.”

So this is my challenge to you from now until the end of the year. Instead of dismissing something outright, think about it. Question it. Be curious about it. You might actually learn something new.

God forbid.