Development as partnership (when leaders and employees get it)

Last week, I had the opportunity to both attend and speak at the Illinois state conference for the Society of Human Resource Management (henceforth referred to as ILSHRM, ’cause that’s way too much to type out).

Hundreds of HR professionals descended upon the Holiday Inn and Convention Center in Tinley Park, IL for a couple of days of networking, socializing, eating far too many carbs, and yes…learning.

I love being able to talk to people from around the country about what they do, what they struggle with, and how they are trying to make their workplace – and themselves – better. And these folks are from Illinois, so they’re chatty Midwesterners who are open, honest, and a lot of fun to boot.

Dancing_Cats

What struck me as I talked to the fine folks of ILSHRM is that we all have similar challenges – high state of change, evolving business demands, disengaged employees, managers who don’t always get it, legal shifts, work-life balance, etc. And what impressed me is that despite all the challenges, these people were determined to find a way to fix it. They believed that by advancing their skills, learning from others, and challenging their own thinking, they might be able to take something from ILSHRM back to their workplace, apply it, and make a difference.

Naive? Maybe. Optimistic? Probably.

Impossible? No.

I say it’s not impossible because all those people attending ILSHRM had the support of their organizations and/or their boss.  Maybe it was a “check the box” exercise to prove the company supports development. Who cares – they got to go. Most were there because their boss/leadership had specific problems and trust their HR team to go find a solution that will work for them.

This conference reaffirmed the fact that when leaders and employees are both devoted to development, good things can happen. Heck, I was there because my boss was willing to let me go spread our brand and bring new ideas back. (Thanks, Gail!)

And for the cynics out there, you’re right – some people attend conferences to get their credits to avoid retaking a test, for the carb overload, for a couple of nights away from the kids. But tell that to the fun folks I had lunch with from the Metropolitan Water Reclamation District – all 10+ of them. This was a group determined to get something out of the conference…and have a fun time while they learned. And tell that to the young HR professionals who asked incredibly powerful, insightful questions in all the sessions they attended. They weren’t content to listen and leave – they wanted to explore, to learn from the collective experience from the folks in the room.

The reality is that this only works if everyone involved is willing to MAKE IT WORK. (Tim Gunn shout out!) Developing employees is more than signing up for a class or a conversation about career goals now and then. It’s about employees stating what they need for their development and leaders supporting them in that endeavor.

It takes two to tango.

Leaders, employees, customers and companies all benefit when development is supported. So I challenge each of you – whether you are a manager or individual contributor – to do what you can to partner for development. You’ll get so much more out of it than what you put into it.

I know I do.

 

Tell me what you want (what you really, really want)

When you were a kid, did you know what you wanted to be when you grew up?

I did. I wanted to be a stunt car driver. Given the way I like to drive, there are some who would argue I haven’t let go of that dream just yet.

Considering that I don’t have “stunt car driver” on my LinkedIn profile, you can assume I embarked on a different career path.

But was it a conscious choice? Did I mean to end up where I did? Do any of us?

Ambivalence

I just finished reading Brigid Schulte’s book Overwhelmed: Work, Love and Play When No One Has The TimeIt has some excellent data to support the notion that American’s are too busy, but that it’s a combination of personal choice, cultural pressure, and business practice that continues to promote our need to one-up each other with our insane schedules.

Wannabe Pic 1 285 x 228In the book Schulte examines the idea of ambivalence – being of two minds. She posits that ambivalence is often at the heart of our feelings of being overwhelmed, that we are really of two minds of what we want that we can’t fully commit to either. Like the time we think it would be really cool to be an SVP of marketing, but then we realize how much travel it would take to get there, and while we really like travel, we’re worried about what our friends might think, and what if we have a significant other who’s not okay with that, and really, isn’t just easier to take the other job and get the paycheck?

Sound a little too familiar?

Choices

Think about your own career. Think about the path you took to get where you are right now. Was it deliberate? Was it all “Forrest Gump-y”? Was it a little of both?

The folks who are happiest in their careers tend to be because they CHOSE to be where they are today. They have defined their own idea of success and have gone after it. And no, it might not be the dream they had when they were a little kid, or even the career they thought they wanted in college. Maybe they had a few jobs along the way that they sort of liked, as well as a few they couldn’t stand.

At some point, though, they came to a crossroads. They could continue down the path they once envisioned but no longer loved, or they could take matters into their own hands and define their own success, and go for it. As a result, they are in the right place at exactly the right time.

And while they might be very busy, they are seldom overwhelmed.

So what?

As both leaders and those being led, it’s important to recognize a crossroad.

As a leader, we can help our employees articulate what success means to them and then help identify whether their current state is equal to that success. If not, we can help them find the right path. Remember, our job as leaders is to help our employees reach their true potential – and sometimes that means moving on.

As an employee, we can help our leaders understand what it is we are trying to accomplish. We can accept the responsibility for our careers and recognize that life isn’t something that happens too us – it’s something in which we are an active participant. If there is friction between how we define success and how our leader defines success, it’s vital that we speak up. Our leaders can’t help us if we don’t admit we need that help.

Define your success

No, I didn’t end up being a stunt driver. Or an astronaut.Or a social studies teacher. Or a mad scientist….yet.

And that’s cool. I’m still figuring it out – like a lot of people. Like you, maybe.

No matter where you stand on the overwhelmed/ambivalent spectrum today, don’t panic.

There’s still time for you to define your success.  There is still time to be an active participant in life.

There is still time to choose.

And if you aren’t sure what you want – what you really, really want – it’s okay.

You’ll figure it out.


Sometimes the wrong choices bring us to the right places.
-Unknown

Connecting the dots (and by dots, I mean people)

Note: This week I am at the annual National SHRM Convention in Las Vegas, NV. And in case you’re wondering if it it’s hot in Las Vegas in July, the answer is HELL YES. The heat…my god, man, THE HEAT.

As we enter the final day of this national gathering of HR folks, the attendees will be thinking about what they really got out of this experience.

  • Were the sessions worth it? Many of them were. Hopefully you chose wisely!
  • Were the keynotes good? Mika Brzezinski was. Her message about knowing your value resonated. And even if you disagreed with her, she made you think about WHY you disagreed.]
  • Were the boxed lunches good? No. 
  • Was the Expo Hall helpful? Depends on your goals. May you connect with many good vendors!
  • Did you have fun at Jennifer Hudson? No one called me for bail money, so you must have balanced it right!

What strikes me about this week as I talk to fellow attendees is how much they talk about different people they’ve met. About the woman working in Iowa as an HR Department of One and how much she has in common with the man in California facing the same challenges. About the folks on the shuttle bus chatting about their day, laughing knowingly about a session as if they were old friends. About the online friends who have been connected for a couple of years who finally got a chance to meet face to face.

I attend SHRM not just because I want to see the sessions, or keynotes, or go to Vegas. (Wait…what?)connect-the-dots

I attend SHRM because I want to connect with the online community who has welcomed me, supported me, mocked me (I’m looking at you, Stollack), and embraced me as one of their own. I am not here in any sort of official blogging/social media capacity and yet I’ve been able to hang with these folks, participate in fantastic conversations, and share my opinions with this fascinating, smart group of people.

Last night at dinner, Jason Lauritsen (yes, I’m name dropping) stopped for a moment and reflected on the growth of this little online family, and how SHRM has become a type of family reunion – a chance to reconnect on a human level with people who have been scattered around the nation.

Jason’s right. SHRM really is about the connections we make. But what’s more important are the connections we SUSTAIN.

My challenge to you as you go back to your homes and to your lives (or to the casinos) is to ensure you sustain the connections you make in life. Help connect people to those who can help each other. And plan ways to keep those connections fresh through face-to-face meetings.

The simple truth is that for all the process and product our companies deal with, it’s the PEOPLE that matter.

Connect. Sustain. Refresh.

It’s that simple.